Privacy Policy

Effective Date: [Insert Date] Infinity Business Solutions (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable international data protection laws.

1. Information We Collect

We may collect and process the following information: Personal Information: Name, contact details, email address, phone number, company name, and job title. Business Information: Details provided during consultations, project engagements, or service inquiries. Website Usage Data: IP address, browser type, and browsing activity when you visit our website. Communication Data: Any correspondence between you and Infinity Business Solutions, including emails and contact forms.

2. How We Use Your Information

Your information is used for legitimate business purposes, including: Providing and managing our consulting, advisory, and related services. Responding to your inquiries or requests for information. Maintaining communication during ongoing projects. Sending administrative, service, or marketing updates (only if you have consented). Complying with legal and regulatory requirements.

3. Sharing of Information

We respect the confidentiality of your information. It may be shared only when necessary with: Professional partners (such as attorneys, advocates, and technology providers) who assist us in delivering services. Service providers who support our website, communications, or IT systems, under confidentiality agreements. Legal or regulatory authorities, where required by law or to protect our legal rights. We do not sell, rent, or trade your personal information to any third parties.

4. Data Storage and Security

We implement appropriate technical and organizational measures to secure your information against unauthorized access, alteration, disclosure, or destruction. Data may be stored electronically on secure servers or physically in controlled environments.

5. Your Rights

You have the right to: Access the personal information we hold about you. Request correction or deletion of inaccurate or outdated information. Withdraw consent to receive marketing communications. Lodge a complaint with the Information Regulator (South Africa) if you believe your data is being mishandled.

6. Cookies and Website Analytics

Our website may use cookies or analytics tools to enhance your browsing experience. You can adjust your browser settings to refuse cookies, although this may affect certain website functions.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.

9. Contact Us

For any questions, requests, or complaints related to your personal information, please contact us at:

Infinity Business Solutions 27 Holly Place, Montclair, Durban, South Africa, 4004